{"id":437,"date":"2025-03-02T08:52:19","date_gmt":"2025-03-02T08:52:19","guid":{"rendered":"https:\/\/pilatre.com\/uuus\/?page_id=437"},"modified":"2025-03-02T08:58:51","modified_gmt":"2025-03-02T08:58:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/pilatre.com\/uuus\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"437\" class=\"elementor elementor-437\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58e2592 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58e2592\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b3bc38\" data-id=\"3b3bc38\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6788f60 elementor-widget elementor-widget-heading\" data-id=\"6788f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e179b41 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e179b41\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc923e9\" data-id=\"bc923e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3ae79d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3ae79d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b690352\" data-id=\"b690352\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-92cab69\" data-id=\"92cab69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5d406f elementor-widget elementor-widget-toggle\" data-id=\"e5d406f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2401\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2401\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I cancel my Pilatre subscription?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2401\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2401\"><p>You can cancel your Pilatre subscription at any time to avoid future payments.\u00a0<span class=\"wysiwyg-color-black\">When cancelling, please keep in mind:<\/span><\/p><ul><li><span class=\"wysiwyg-color-black\">We recommend cancelling\u00a0at least\u00a0<span class=\"wysiwyg-underline\">24 hours<\/span>\u00a0prior to your next payment date;<\/span><\/li><li>Cancelling your subscription will not provide refunds;<\/li><li><span class=\"wysiwyg-color-black\">After cancelling your subscription, you will be able to continue using Pilatre for the entire course of the remaining billing cycle you have paid for.<\/span><\/li><\/ul><p><span class=\"wysiwyg-color-black\">To cancel your subscription, simply follow the steps mentioned below:<\/span><\/p><ol><li><span class=\"wysiwyg-color-black\">Go to\u00a0<a href=\"https:\/\/pilatre.sizehim.com\/\">www.pilatre.com<\/a><\/span><\/li><li><span class=\"wysiwyg-color-black\">Click &#8220;Login&#8221;\u00a0at the main menu<\/span><\/li><li><span class=\"wysiwyg-color-black\">Enter your login details and click &#8220;Log in&#8221;<\/span><\/li><li><span class=\"wysiwyg-color-black\">Click &#8220;Account&#8221; at the main menu<\/span><\/li><li><span class=\"wysiwyg-color-black\">Click &#8220;Subscriptions&#8221;<\/span><\/li><li><span class=\"wysiwyg-color-black\">Click &#8220;Cancel&#8221;<\/span><\/li><\/ol><p><span class=\"wysiwyg-color-black\">If you are experiencing issues or would like to discuss your subscription further, our support team is always happy to help! You can contact our support team\u00a0<a href=\"https:\/\/pilatre.com\/uuus\/contact-us\/\">here<\/a>.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2402\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2402\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Refunds and Returns<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2402\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2402\"><p><span class=\"wysiwyg-color-black\">As per our\u00a0Terms of Use, we do not offer refunds or credits for change of mind, unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.<\/span><\/p><p><span class=\"wysiwyg-color-black\">However, if you are dissatisfied for any reason or believe you have experienced extenuating circumstances, we encourage you to contact our support team at info@pilatre.com to discuss this further.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-66c3ce0\" data-id=\"66c3ce0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fequently Asked Questions How do I cancel my Pilatre subscription? You can cancel your Pilatre subscription at any time to avoid future payments.\u00a0When cancelling, please keep in mind: We recommend cancelling\u00a0at least\u00a024 hours\u00a0prior to your next payment date; Cancelling your subscription will not provide refunds; After cancelling your subscription, you will be able to continue [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-437","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/pages\/437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/comments?post=437"}],"version-history":[{"count":13,"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/pages\/437\/revisions"}],"predecessor-version":[{"id":450,"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/pages\/437\/revisions\/450"}],"wp:attachment":[{"href":"https:\/\/pilatre.com\/uuus\/wp-json\/wp\/v2\/media?parent=437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}